Hospitality Advisor & Strategist

Clarity.
Strategy.
Profitability.

I work directly with hotel owners, asset managers, and investors — bringing a 360-degree view built across every chain-scale, every leading brand, and every seat at the hospitality table.

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“If it doesn’t move the asset toward profitability, nothing else matters.”
— Paul Rupert
Hospitality Strategist & Advisor  ·  Founder, Syrasota Behavioral Hospitality
Brand Experience
About Paul
A career spent at every seat at the table.

Most hospitality advisors come from one side of the business. They see through the lens of operations, or investment, or brand strategy — but rarely all three at once. My career was built differently.

Over more than a decade, I have worked in above-property roles, asset management, corporate brand, consulting, and strategy — across every STR chain-scale from Economy to Luxury, and with virtually every leading brand in the industry. That breadth is not incidental. It shapes how I see problems, how I frame strategy, and how I bridge the gap between what an asset needs to perform today and what it needs to be worth tomorrow.

Every engagement is different. No two assets, no two owners, no two situations require the same approach. That nuance is not a complexity to manage — it is the work.

I founded Syrasota — the Behavioral Hospitality methodology — because I believe the most important signals in this industry live beneath the data most people look at. Understanding why guests behave the way they do, why markets shift, and why assets perform the way they do is what separates reactive management from genuine strategic clarity.

That depth of industry understanding is reflected in my professional credentials. As a Certificate in Hotel Ownership (CHO®) holder through AAHOA and a Certified Hotel Profit Strategist (CHPS®), I bring a level of specialized hospitality qualification that anchors every engagement in the operational and financial realities of hotel ownership — not theory.

Paul Rupert
10+
Years spanning every chain-scale, Economy to Luxury
360°
View across above-property, asset management, brand & strategy
9+
Leading brands, from global chains to independent collections
1
North Star — every engagement is built around profitability
How I Work
Senior. Selective. Direct.

I work at the strategic level — with owners, asset managers, and decision-makers who need more than a report. They need a partner who can help them build the path forward, construct accountability around it, and see it through.

01
Holistic by Design
I don’t enter an engagement through a narrow lens. Every element of an asset’s performance — operational, financial, market, behavioral — is part of a single system. I work to understand all of it before recommending any of it.
02
Strategy, Delegation & Accountability
Clarity without execution is just analysis. I work with owners and operators to build effective strategies around the specific nuance of their situation — and ensure the right accountability structures exist to carry them forward.
03
The Long View and the Day-to-Day
A living hospitality organization operates in the immediate. An asset’s value is built over years. I bridge that gap — connecting the decisions made today to the trajectory that determines what an asset is worth tomorrow.
Financial Expertise
Not just a hospitality operator.
A financial professional.

Most hospitality advisors think operationally. They optimize RevPAR, manage flag relationships, and improve guest scores. That work matters — but it is only half the picture.

The other half is financial. A hotel is not just a hospitality operation — it is an asset, a capital deployment, a vehicle for wealth creation or preservation. The decisions that govern it should be made by someone who understands both sides of that equation with equal depth.

My formal financial designations are not incidental to my hospitality practice. They are central to it. They shape how I evaluate acquisitions, how I assess risk, how I frame strategy, and how I ensure that every recommendation I make is grounded in the financial best interest of the owner — not just the operational metrics of the asset.

The strongest hospitality strategies are built at the intersection of operational excellence and financial precision. I work at that intersection by design.

Financial Planning & Wealth Management Professional
FPWMP™

Brings structured wealth management thinking to hotel ownership — evaluating assets through the lens of long-term capital preservation, cash flow strategy, and portfolio risk alongside operational performance.

Capital Markets & Securities Analyst
CMSA®

Informs how I assess financing structures, debt markets, and capital deployment decisions — understanding the broader economic forces that affect how hotel assets are valued, traded, and capitalized.

Certified ETF Advisor
CETF®

Certified through the ETF Institute, the CETF® is a FINRA recognized designation — reflecting a rigorous standard of financial knowledge and professional accountability.

The North Star
If it doesn’t move the asset toward profitability, nothing else matters.

There are many metrics in hospitality. RevPAR. RGI. ADR. Occupancy. Review scores. Guest satisfaction indices. They are useful data points — but they are not the destination. Each of them can be manipulated, optimized in isolation, or improved in ways that actively harm the thing that actually matters: profitability.

I work from a single North Star. Every recommendation, every strategy, every conversation about performance begins and ends with one question: does this move the asset toward greater profitability? If the answer is not clearly yes, we need to find a different path.

Beyond the Headline Metric
RGI can improve while NOI declines. Occupancy can rise while rate integrity erodes. I track what the numbers beneath the numbers are telling us — and what they mean for asset value.
Data-Driven. Behaviorally Informed.
The quantitative foundation is non-negotiable. What Behavioral Hospitality adds is the explanatory layer — why the data looks the way it does, and what human forces are driving it.
Relevant Data, Not Industry-Wide Averages
Aggregated benchmarks flatten the signal. What matters is your specific asset, your competitive set, and your specific guest cohort — not the industry at large.
Bespoke, Every Time
No framework applies universally. No two assets, markets, or ownership situations are the same. Every engagement is built from scratch around the specific reality in front of us.
Acquisitions & Investment
Before you acquire, you need to know what you’re actually buying.

A significant part of the work I do is with owners and investors evaluating potential acquisitions — assets they are considering buying, repositioning, or adding to a portfolio.

A T12 and a broker’s OM tell a version of the story. I tell the rest of it. I take a comprehensive, exhaustive look at the metrics — their sustainability, their vulnerability, and their upward potential — through the lens of behavioral market dynamics, competitive positioning, and operational reality.

The result is not just due diligence. It is a strategic foundation for what the asset could become — and an honest assessment of what it would take to get there.

Discuss an acquisition →
Market & Submarket Analysis — Demand generators, competitive set health, and market trajectory beyond what STR reports
Metric Sustainability — Which performance indicators are structurally supported, and which are fragile or artificially inflated
Upward Potential — Where genuine revenue and profitability upside exists, and what operational changes would unlock it
Brand & Flag Strategy — Whether the current flag is the right one, and what a repositioning could mean for asset value
Behavioral Guest Intelligence — Who is actually staying, what drives their booking decision, and how durable that demand cohort is
Strategic Roadmap — A clear path from acquisition to target performance, with the decisions and accountability required to get there
Founder & Creator
The methodology behind the practice.

Syrasota is the Behavioral Hospitality research and advisory firm I founded — built on the conviction that the most important forces shaping hospitality performance are behavioral ones. Grounded in the same science that transformed Behavioral Finance, Syrasota develops the intellectual framework that informs every engagement I take.

Visit Syrasota →
Syrasota

Syrasota is the home of Behavioral Hospitality — a framework that pairs rigorous data analysis with behavioral science to explain why guests make the decisions they do. The numbers tell you what happened. Syrasota finds out why.

Behavioral Hospitality Research & Advisory
Get in Touch
Let’s talk about what you’re working on.

I work with a select number of owners, asset managers, and investors at any given time. If you’re looking for strategic clarity — on a current asset, a potential acquisition, or the direction of a portfolio — I’d like to hear from you.

Location
Atlanta, Georgia
Syrasota